Shipping information

  • Are there any shipping delays?

    New Zealand Shipping NZ Express Shipping - orders under $30 / 2-4 working days / $5 Free Express Shipping - orders over $30 / 2-4 working days / Free PHIX 2-Hour Express Delivery (Auckland urban areas, Nelson & Linwood & weekdays only, order between 9am - 2pm see here for more info) / 2 ...
  • Can I Click & Collect?

    Yes all stores offer click + collect. Simply shop online and choose "Pick up instore" and select your nearest store.
  • How long does shipping take?

    New Zealand Shipping NZ Express Shipping - orders under $30 / 2-4 working days / $5 Free Express Shipping - orders over $30 / 2-4 working days / Free PHIX 2-Hour Express Delivery (Auckland urban areas, Nelson & Linwood & weekdays only, order between 9am - 2pm see here for more info) / 2 ...
  • Order shipments and tracking

    Please make sure you use the correct email address. Once your order has been processed and shipped, a tracking number will be emailed to you.
  • Shipping Delays with NZ Post

    There are currently delays with NZ Post, you can find out more information here. Domestic delivery updates | NZ Post