Returns

• Vape Merchant Warranty Information

  Warranty Information We offer a 6 month warranty on vape rechargeable devices with proof of purchase. We do not offer warranties or exchanges on opened bottles of e-liquid, e-liquid pre-filled pods and vape accessories. Faulty devices may need to be sent back to Vape Merchant for further discret...

• What is your returns policy?

  If you're not completely satisfied with your product, simply contact us within 14 days after delivery on customerservice@vapemerchant.nz so we can address the issue. We will strive to handle your return issues as quickly as possible. More information here - https://www.vapemerchant.nz/pages/custo...